Relevance verified: 08.04.2026
Who We Are
Metaspins Casino Australia (accessible at https://metaspins-casino-australia.com) is an independent informational website providing reviews, guides, and editorial content about online gaming platforms available to Australian players. We are not a licensed gambling operator, we do not accept wagers, and we do not process financial transactions on behalf of players. Where we reference or link to Metaspins or other gaming platforms, those platforms operate under their own terms, conditions, and privacy frameworks.
Our registered contact address is Parliament Drive, Canberra ACT 2600, Australia. You can reach us at [email protected] or by phone at +61 412 345 678.
This Privacy Policy sets out how we collect, use, store, disclose, and protect personal information in connection with this website. It is written in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs) set out in Schedule 1 of that Act.
What This Policy Covers
This policy applies to all personal information we handle through this website. It does not apply to:
- Third-party casino platforms, including Metaspins, which you may access via links on our site
- External payment processors, software providers, or affiliate networks
- Any website or service we do not own or directly control
If you follow a link from our site to a third-party platform, that platform’s own privacy policy will govern how your information is handled from that point forward. We strongly recommend reading those policies before registering or depositing funds with any online gaming service.
Information We Collect
We collect only the information that is reasonably necessary for us to operate this website and respond to your enquiries. The categories of information we may collect include:
Technical and device information – When you visit our site, our web server and analytics tools may automatically record your IP address, browser type and version, operating system, referring URL, and the pages you visit. This information does not, on its own, identify you personally, but may be combined with other data under certain circumstances.
Usage data – We track aggregated information about how visitors move through the site, which pages attract the most attention, how long people spend on particular sections, and what search terms bring people to our content. This is used solely to improve the quality and relevance of what we publish.
Contact information – If you reach out to us via our contact form or directly by email, we collect your name, email address, and any other information you choose to include in your message. We use this information solely to respond to your enquiry.
Cookie data – We use cookies and similar tracking technologies as described in detail in our Cookie Policy. Cookie data may include session identifiers, preference settings, and anonymised analytics markers.
We do not collect sensitive information as defined by the Privacy Act 1988 (including racial or ethnic origin, health information, biometric data, or financial account details) through this website.
How We Use Your Information
Information collected through this website is used for the following purposes:
- To operate and maintain the website and ensure it functions correctly across different devices and browsers
- To analyse traffic patterns and user behaviour in aggregate form, helping us improve content and navigation
- To respond to messages, feedback, or enquiries submitted through our contact channels
- To detect and prevent fraudulent, abusive, or unlawful activity directed at this website
- To comply with our obligations under Australian law
We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you. We do not sell your personal information to third parties. We do not use your contact details to send unsolicited commercial messages unless you have explicitly opted in to receive communications from us.
Disclosure of Information
We may share personal information in the following limited circumstances:
Service providers – We work with third-party tools and service providers (such as analytics platforms, hosting providers, and email systems) that may process information on our behalf. These parties are bound by confidentiality obligations and are not permitted to use your information for their own purposes.
Legal requirements – We may disclose personal information if we are required to do so by law, court order, or regulatory direction, including requests from Australian government agencies exercising lawful authority.
Business transfers – In the event that this website is sold, merged, or transferred to another entity, personal information held by us may be transferred as part of that transaction. We would take steps to ensure the receiving party commits to treating information in a manner consistent with this policy.
We do not otherwise share, sell, rent, or trade personal information with outside parties for marketing purposes.
Overseas Disclosure
Some of the third-party services we use (including analytics and infrastructure providers) may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those parties handle your information in a way that is consistent with the Australian Privacy Principles. By using this website, you acknowledge that your information may be transferred to and processed in countries outside Australia, including countries that may not offer the same level of data protection as Australian law provides.
Cookies and Tracking Technologies
Cookies are small text files placed on your device when you visit a website. We use first-party and third-party cookies to support basic website functionality, remember your preferences, and gather anonymised analytics data.
You are not required to accept cookies to browse most of this website. However, disabling cookies may affect the performance of certain features. You can control cookie behaviour through your browser settings or by using opt-out tools provided by analytics services such as Google Analytics. Full details of the cookies we use are available in our Cookie Policy.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These measures include secure server infrastructure, access controls, and regular reviews of our data handling practices.
Despite these precautions, no method of transmission over the internet or electronic storage is entirely risk-free. We cannot guarantee absolute security and encourage users to exercise caution when sharing personal information online.
If we have reason to believe a data breach has occurred that is likely to result in serious harm, we will act in accordance with our obligations under the Notifiable Data Breaches (NDB) scheme established under Part IIIC of the Privacy Act 1988 (Cth). This includes notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required.
How Long We Keep Your Information
We retain personal information only for as long as it is needed for the purpose for which it was collected, or as required by applicable Australian law. Contact enquiry records are generally retained for a reasonable period to allow for follow-up correspondence, then securely deleted or de-identified. Aggregated analytics data may be retained indefinitely in anonymised form.
When personal information is no longer required, we take reasonable steps to destroy or permanently de-identify it.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
Access your personal information – You may request a copy of the personal information we hold about you. We will respond to such requests within a reasonable timeframe and, where access is refused on grounds permitted by law, we will explain why.
Correct your personal information – If you believe information we hold about you is inaccurate, out of date, incomplete, or misleading, you can ask us to correct it. We will take reasonable steps to do so.
Make a complaint – If you believe we have handled your personal information in breach of the Privacy Act 1988 (Cth) or the Australian Privacy Principles, you can lodge a complaint with us in the first instance. We will investigate and respond within 30 days where practicable.
If you are not satisfied with our response to a complaint, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
To exercise any of these rights, contact us at [email protected] or in writing to Parliament Drive, Canberra ACT 2600, Australia.
Responsible Gambling and Age Restrictions
This website contains information about online gambling services. Gambling is a legal activity for adults in Australia, but it carries inherent risk. All content on this site is intended exclusively for individuals aged 18 years and over.
We do not knowingly collect personal information from persons under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.
If you or someone you know is experiencing gambling-related harm, support is available through the following services:
- Gambling Help Online: www.gamblinghelponline.org.au
- Lifeline: 13 11 14
- Gambling Therapy: www.gamblingtherapy.org
For more information about responsible gambling practices, visit our Responsible Gambling page.
Links to Third-Party Websites
Our website contains links to external platforms including Metaspins (operated under licence 1668/JAZ) and other online gaming services. These links are provided for information and convenience. We have no control over the content or privacy practices of linked sites and accept no responsibility for them.
Before using any third-party platform, we recommend reviewing its privacy policy and terms of service carefully.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or the technology we use. When we make material changes, the revised policy will be published on this page. Your continued use of the website after any update is taken as acceptance of the revised terms. If you have concerns about a particular change, please contact us before continuing to use the site.
Contact Us
For all privacy-related enquiries, access and correction requests, or complaints, please contact us through any of the following channels:
Email: [email protected] Phone: +61 412 345 678 Post: Parliament Drive, Canberra ACT 2600, Australia Online: Contact Us
We are committed to handling all privacy enquiries promptly and fairly in accordance with our obligations under Australian law.